Our Process

Assisting you every step of the way to securing your loan and achieving your financing goals.

We understand that securing a home loan can be a daunting and confusing process, especially if you're living abroad. That's why we're here to guide you through the entire process, from start to finish, taking the stress out of the process for you.

Working with us is simple and straightforward, and securing home loans and investment loans for Australian expats is what we do every day. With our wide range of lenders, investment-savvy mortgage brokers, our referral network of accountants, tax advisers and financial planners, our team is well equipped to help you on your financing journey.

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Here's what you can expect when you choose us as your mortgage broker:

Step 1

Discovery Session

We'll start by scheduling a consultation to discuss your financial goals, current circumstances, and borrowing capacity. We'll also answer any questions you may have and explain the home loan application process. This is our discovery session to get to know you and outline how we can help you as your mortgage broker.

Step 2

Research & Analysis

Once we have a clear understanding of your needs and goals, we'll start researching lenders and home loan products that best suit your unique circumstances. We know exactly which lenders will support Australian expat loans, and how they will treat foreign assets and income. We'll then compare these options and provide you with a shortlist of suitable lenders, as well as our recommendations.

Step 3


Once you've chosen a lender and home loan product, we'll help you apply for pre-approval. This involves submitting your financial documents and credit history to the lender to assess your eligibility for the loan. This provides you with the peace of mind with regard to the loan application, particularly if you’re looking to secure a property.

Step 4

Formal Loan Application

When you're ready to proceed with your home loan application, we'll help you complete and submit the necessary paperwork to the lender. We'll also liaise with the lender on your behalf to ensure a smooth and efficient application process every step of the way. Our Concierge team will liaise directly with the lender for you regularly to ensure that the application is processed seamlessly.

Step 5


After your home loan is approved, we'll help you through the settlement process to ensure a smooth and hassle-free transaction. Our Concierge team liaises with the lender, your conveyancer or solicitor, to ensure that you and your team are kept fully informed at each step of the journey.

Step 6

Ongoing Support

Our support doesn't end once you've settled on your home loan. We're here to assist you with any questions or concerns you may have throughout the life of your loan. We’ll touch base with you regularly to explore whether a better rate can be achieved for you, or if there are any other insights that you should be made aware of.

At Ally Home Loans we pride ourselves on delivering exceptional service and ensuring our clients achieve their financial goals. Contact us today to get started on your home loan journey.

Start your home loan journey with Ally Home Loans today!

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